For 24-7 support call toll free 1-844-233-8707 or email customerservice@theselfdefenseco.com

Frequently Asked Questions

Are there SDC Seminars and events?

Yes, they are held globally by SDC Instructors and announced as they come up.

How can I locate an SDC Instructor?

Just click “Live Training” on your Membership Dashboard.

How do I receive customer support?

Click ‘create a new ticket’ below.

  • Fill in a ticket below, or:
  • Email customerservice (at) theselfdefenseco (dot) com – 24 hours a day

Can I upgrade my membership?

Yes you can, at anytime.

Can I put my membership on hold?

Yes, you can cancel and comeback at any time.

Can I cancel My Membership?

At anytime from your membership profile. Even if you cancel in the beginning of the month, you’re still active until your month runs out. For example, if you get charged for a month and cancel the next day – you will still have full access until the end of the month.

How long before I become proficient?

There are three levels of Self Defense: Awareness, Escape and Domination.
Awareness can take as little as 5 minutes. Escape can take anywhere from a few hours to a few weeks. Domination can take months to a year, depending on your present fitness and skill level.

Can I get Certified?

YES. As you go through the programs you will receive Course Completions. You can also get Certified by an SDC Instructor in person or online through your Membership Dashboard. Course Completion means you understand the material, Certification requires an Instructor’s approval.

What benefits does my membership have?

Depending on your membership level, you have access to over 400 video training lessons and drills plus the Specialty Programs and new program releases. Live support from Self Defense Company Instructors and other Members, the SDC Library, the Training Forum, The SDC Social Network and the Vault – a collection of videos that are hard to get or simply out of production.

What training does my membership include?

There are Several Programs you can take depending on your membership.

  • SDTS Combatives Modules 1 through 12
  • 60 Minute Self Defense
  • Family Safe
  • Protector: CSI
  • Guardian Defensive Tactics Police Combatives

The Self Defense Company Fulfillment and Customer Service Center

59 East Allendale Road, Saddle River, NJ

customerservicecenter


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